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Pick Up & Shipping Info

Thunder Bay Pick Up 

We are located in the heart of Westfort. You will receive an email/text with pick address when your order is ready.  You will click the link in the message to book your pick up time.  Orders are left in a secure location for contactless, simple pick up.  Please note, we have a 1-7 day processing time on all orders. Please contact us if you have any questions! 


Canada & US Shipping

Orders are shipped out within 5-10 days.  You will receive full tracking information to your email/text once the package has left our facility.  Lit Candle Shop is not responsible for packages once in transit.  Orders shipped within Canada are insured up to $150 (insurance claim to be made through Canada Post and claims are limited to certain criteria).